Shipping policy

Thank you for shopping with Sweet Luna Botanicals. Each order is carefully packed and prepared with attention to detail.

Processing Time

Orders are typically processed within 2–4 business days before shipment. During launches, holidays, or high-volume periods, processing times may be slightly longer.

Shipping Times

Once shipped, estimated delivery times are:

Standard U.S. Shipping: 3–7 business days
International Shipping: 7–21 business days depending on destination and customs processing

Shipping times are estimates and may vary based on carrier delays or weather conditions.

Tracking

Once your order ships, you will receive a tracking number by email.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. Sweet Luna Botanicals is not responsible for delays or packages delivered to incorrectly entered addresses.

Lost or Delayed Packages

After packages are handed to the shipping carrier, delivery timing is outside of our control. If your package appears lost or delayed, please contact the carrier first, then reach out to us if additional assistance is needed.